Return & Refund Policy

At qkdeals.com, we aim to ensure your satisfaction with every purchase. Please review our streamlined Return & Refund Policy below.

Returns 

• Eligibility: You have 5 days from the date of purchase to initiate a return. Note that certain items such as undergarments, swimwear, bikini bottoms, beauty & cosmetics, cleaning equipment's, one-piece swimsuits are ineligible for returns or exchanges.
• Faulty or Incorrect Items: If you receive a faulty, damaged or incorrectly supplied product, you are entitled to a refund or replacement. Please return the item(s) in their original condition to facilitate this process.

Process

• Initiate a Return: Contact our customer care service to start the return process.
• Condition: Handle products with care and return them in their original condition. Items showing signs of use or damage while in your possession may not be accepted.
• Complimentary Items: Any complimentary items included with your purchase must also be returned.

Exchanges

Process: Contact our customer care service to request an exchange. Exchanges are subject to product availability.

Refunds

Processing Time: Once we receive and inspect the returned product(s), we will process your refund promptly. Delivery charges from the initial purchase are not refunded.

Cancellations

• Timeframe: Contact our Customer Services department within one hour of placing your order during working hours to cancel.
• Refunds for Card Payments: We will initiate the refund process promptly. The timeline for the refund to reflect in your account depends on your bank's processing procedures.
• Late Cancellations: Orders cannot be canceled beyond the specified timeframe and will need to follow the returns process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer service team. Thank you for choosing qkdeals.com. We appreciate your trust and are dedicated to offering you an enjoyable shopping experience.

The qkdeals.com Team